Privacy policy

This privacy policy explains how we protect your privacy and make sure your personal information is handled in a safe and responsible manner. It outlines how we collect, use, and disclose your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information from you:

1. Personal Information: This includes your name, email address, phone number, and billing address. We collect this information when you create an account, make a purchase, or contact our customer support team.
2. Payment Information: We collect your payment details, such as your credit card number, when you make a purchase on our website. We use third-party payment processors and do not store your payment information on our servers.
3. Usage Information: This includes information about how you interact with our website, such as the pages you visit, the links you click, and the time you spend on our site. We may use cookies and similar technologies to collect this information.
4. Technical Information: This includes information about your device and internet connection, such as your IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

1. To process your orders and provide our services.
2. To communicate with you about your account, orders, and customer support inquiries.
3. To improve our website and services by analyzing usage patterns and user feedback.
4. To personalize your experience on our website, such as showing you relevant content and offers.
5. To comply with legal requirements and protect our legal rights.

Information Sharing and Disclosure

We may share your information with trusted third parties under the following circumstances:

With service providers that help us operate our website and services, such as payment processors and email service providers. These providers are required to protect your information and use it only for the purposes for which it was shared.To comply with legal requirements, such as a court order or subpoena, or to protect our legal rights and the rights of others.In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Anonymous visit statistics and order source

To see which guides help people find the right key, we keep simple totals per page and per day: how many visits started on a page and how many clicks went from it to a product, a category or the cart. These totals hold no IP address, no cookie identifier and no other personal data, and visits from search engine robots are not counted.

When you place an order, WooCommerce saves with it where the visit came from: the referring site or campaign tags in the link, the first page of the visit and how many pages were viewed. WooCommerce keeps this source in short-lived cookies on hypestkey.com until checkout. We use it only to see which pages lead to purchases, never for advertising profiles, and we do not share it.

Cookies and advertising

We advertise on Google with Google Ads, and every page of this site loads the Google tag. It is the Google Tag Manager container GTM-N8L4NQCG, and we use it to send data to our Google Ads account. We load it the same way for every visitor. Through it Google may set its own advertising cookies on hypestkey.com, such as _gcl_au and _gcl_aw. Where we need your consent first, we wait for it.

When you arrive from one of our ads, the tag records the ad click through the gclid code that Google adds to the link. It also sees the pages you view in that visit. On the order confirmation page we send it your order number, the order total and the currency. For enhanced conversions we pass your email address to the tag too. The tag turns it into a one-way SHA-256 hash in your browser before we send anything to Google. We use this to see which ads lead to purchases, so we can stop paying for the ones that don’t. Google explains its side on a page we link here: How Google uses information from sites that use its services.

We use Google Consent Mode. In the European Economic Area, the United Kingdom and Switzerland we set every Google storage type to denied until you choose. You see a short banner with three equal buttons: Accept, Reject and Settings. In Settings, Advertising covers the ad cookies, the ad click and purchase data we send and the email hash. Measurement covers our own order source cookies. Until you accept, the tag works without cookies and without ad personalisation. Outside those regions we start with consent granted, and you can still turn it off.

We also set our own first-party cookies to record where an order came from. The hk_ft cookie keeps the first way you reached us, and the hk_lt cookie keeps the latest one. In each we keep the ad or campaign tags of the link and the first page. We add the referring site and the date, for 90 days. When you order, we save that source with the order, and we don’t share it. In the EEA, the UK and Switzerland we set them only after you accept. The hk_consent cookie keeps your choice for 12 months, and the hk_loc cookie keeps your country code for one day so we know whether to ask you first.

The cart and checkout also need WooCommerce’s own session cookies. We need them to remember what you put in the cart until you pay. Card payments run through Stripe, and we load its script on product and checkout pages. Stripe handles that data under its own privacy terms.

We let you change your choice at any time with the Cookie settings link at the bottom of every page. Press Reject and we turn off Google cookies and our order source cookies, or pick the parts you want in Settings. We’d also point you to your Google account settings, where personalised ads can be turned off. Clearing the cookies for hypestkey.com in your browser works too.

Browser tools (microphone, webcam, keyboard and mouse tests)

Our free tools, such as the microphone test, webcam test, keyboard tester and mouse polling rate test, run entirely inside your browser. Sound, video, snapshots, key presses and mouse movements are processed on your device and are never uploaded to our servers or passed to anyone else. We do not record or keep any of it.

• The camera or microphone turns on only after you press Start and say yes to the permission prompt in your browser. It turns off when you press Stop or leave the page.
• A test recording or webcam snapshot stays in your browser’s memory so you can play or download it. Closing or reloading the page deletes it.
• The click speed test saves your last scores in your browser’s local storage so you can compare attempts. That list stays on your device, and clearing your browser data removes it.

You can block camera and microphone access for this site at any time in your browser settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at support@hypestkey.com