Yes, we have installation guides, After the purchase, we will send you a key, and a download link, if you didn’t receive the download link, just contact us.

This is a serial number or product codes, usually created of a unique combination of letters and numbers, which is used to activate the product.

A digital download is an electronic form of acquiring a document, file or software package usually delivered to you through the internet, most commonly through email, giving you access to download the product you have purchased immediately.

HypestKey uses electronic delivery only (keys or packaging will not be physically delivered). We send this information within your order confirmation email to the email provided on the order.

Our fast and efficient e-delivery system allows for automatic allocation of your product key and instant delivery. Once payment has been processed we make your unique product key visible on screen with an official Microsoft link to download your software. We also send this confirmation to the email provided on the order. This ensures we can provide our quick service to all of our customers at any time of the day.

In most cases, your product key will be shown on the order confirmation page, however, in some rare instances we will hold order to protect against fraud. If this happens you will receive a message from us. Your order would then be manually checked by one of our advisors and is usually cleared within a approximately one hour. If we required any further information to allow us to do this, we would contact you on the email provided with the order.

As we work closely with our suppliers and purchase large volumes we are able to obtain the lowest prices possible. As an online store using an electronic delivery system, we are also able sustain minimal overheads.

Yes, as we provide Retail licenses you can transfer your office license to another machine. This is great for when you need to upgrade your laptop or PC. Please ensure you keep your Product Key safe to allow you to enter this on the new machine. Please note, you will need to uninstall office from the ‘old’ computer before trying to add to a new machine.

Yes, we recommend that you uninstall all other version of Microsoft Office before attempting to install your new software. This will help avoid multiple issues during installation.

Uninstalling Office only removes the Office applications from your computer, it doesn’t remove any files, documents, or workbooks you created using the apps.

Please contact us by email at support@hypestkey.com